The practice WhatsApp group
Work messages mixed in with personal ones, on everybody's own phone.
Internal messaging: what happens in the clinic is discussed in the clinic
Your team's chat, inside OCLÜ: one-to-one and group conversations, with voice notes, reactions and replies. You mention the patient in the conversation title and everyone knows who is being discussed.
With the OCLÜ AI add-on, you ask it for a summary of the conversation, with the open items and where things were left.
What eats your time today in internal messaging
Clinical information on phones
Patient names and treatment details circulating outside the system.
Interruptions in the operatory
The receptionist walks in to ask because there is no other way to get word through.
What Internal messaging gives you in OCLÜ
One-to-one and group chat
Direct conversations or named groups: reception, clinicians, admin, location.
Voice notes, files and reactions
You send voice notes and attachments, reply to a specific message, or react to confirm you have seen it.
Mentions
You mention someone on the team or a patient by typing their name after the at sign. The patient mention becomes a link to their record.
AI assistant
With the OCLÜ AI add-on, you ask it what was said about a patient in that conversation, or ask for a summary.
On the web and in the OCLÜ app
It is a section of OCLÜ: you follow the conversation from the computer or the phone without switching apps.
For the team only
Each conversation is seen only by its participants, with their OCLÜ login, on the web or in the app; nothing goes through WhatsApp.
How Internal messaging works, in three steps
You open the chat
From any screen in OCLÜ, you pick the person or the group.
You type or send a voice note
Text, audio or a quick reaction to an earlier message.
The team answers without leaving the system
New messages are flagged with a counter at the top, on any screen, and mentions reach the bell.
Frequently asked questions about internal messaging
What is an internal chat for in a dental clinic?
An internal chat in a dental clinic is for coordinating the team without interrupting care or using personal phones: letting someone know a patient arrived, asking for a supply, checking a payment. In OCLÜ it works inside the same system where the calendar and the record live.
Does it replace the team's WhatsApp group?
For what happens inside the clinic, yes. Work communication stays in OCLÜ, separate from the personal, and patient data does not circulate through WhatsApp groups.
Can voice notes and files be sent?
Yes. Along with text, internal messaging takes voice notes, attachments, replies to a message and reactions, in one-to-one and group chats.
Can I mention a patient in the chat?
Yes. You mention them in the message and it becomes a link to their record, so whoever reads it opens it with one click.
Does the chat have artificial intelligence?
Yes, with the OCLÜ AI add-on. You ask the assistant about a conversation — where things were left with a patient, say — and it answers from what was said in that chat.
Internal messaging connects to the rest of OCLÜ
Free from your own WhatsApp; automatic with the add-on
Multi-location
Several clinics in one account, permissions per user
Security
Permissions per user, daily backups and an audit trail
Try Internal messaging with the rest of your clinic inside
You mention the patient in the conversation title and the whole team knows who is being discussed. Start free and migrate your data with our team.