Orders over a personal WhatsApp
The instructions go in a voice note and the shade photo in another chat.
Dental lab: every order with its patient, its date and its status
Every lab order is linked to the patient and the clinician, with its status from request to delivery. The clinic defines the dates and the statuses, and the order reaches the lab by email, as a PDF.
What eats your time today in lab
Nobody knows where the prosthesis is
The patient has an appointment on Thursday and nobody confirmed whether the work arrived.
Complaints with no record
When something comes back wrong there is no history of what was asked for, or when.
What Lab gives you in OCLÜ
Work orders
You create the order with patient, treatment from the plan, instructions, files and send and delivery dates. Comments stay on that same order.
Statuses
Each job moves through statuses the clinic defines, visible to the whole team.
Sent to the lab by email
The order goes out as a PDF to the lab's email, with the instructions and the delivery date.
Labs and fees
You set up each lab with its price list, which you can import from Excel too.
A warning when the appointment is close
If the job is still pending and the patient has an appointment for that treatment plan within the window you choose, the order is flagged in red.
Cost in the fees
The clinician's contract can deduct a percentage of that treatment's lab order cost from them.
How Lab works, in three steps
You create the order
From the lab module you pick the patient, the treatment from the plan and the lab, with instructions and files.
You send it to the lab
The order goes out as a PDF to the lab's email, with the instructions and the delivery date.
You receive it and close it
You mark the order as received and the work is ready for the patient's appointment.
Frequently asked questions about lab
How do you send an order to the dental lab from OCLÜ?
You create it from the lab module: you pick the patient, the treatment from their plan, the lab and the instructions, and it is sent as a PDF to the lab's email. The clinic updates the status as the work progresses.
Does the lab need to have OCLÜ?
No. The order reaches them by email as a PDF, with the instructions and the delivery date. For dental labs that want to run their own business there is OCLÜ Lab, OCLÜ's sibling vertical.
Can I tell what state each job is in?
Yes. Every order has a status (pending, sent, delivered, or whatever the clinic defines) that the team updates and sees in the list, connected to the patient and their treatment.
Does it warn me if the patient has an appointment and the work has not arrived?
Yes, if you switch it on under Automations. You choose how many days of notice and which statuses count as pending, and the order is flagged in red when the appointment for the patient on that plan falls inside the window.
Do the orders stay in the patient's history?
Yes. Each order is entered with the patient and the treatment from their plan, and is visible inside that plan on their record.
Lab connects to the rest of OCLÜ
Calendar
Every clinician's appointments in one calendar
Clinician fees
Settlement for each clinician under their contract
Automations
Confirmations, statuses and expiries that run themselves
Try Lab with the rest of your clinic inside
Every lab order is linked to the patient and the clinician, with its status from request to delivery. Start free and migrate your data with our team.