Incomplete medical histories
The patient arrives for the appointment and their medical record is empty.
Campaigns: the same message to many patients, without copying and pasting
OCLÜ campaigns are bulk sends to patients from the dental software: a medical history request to whoever has one incomplete, a reminder of a day's appointments, and a greeting for the patients with a birthday.
What eats your time today in campaigns
A day of appointments by hand
Reminding everyone about tomorrow's appointments means writing the same email over and over.
Birthdays that slip by
Greeting patients gets left for whenever somebody remembers.
What Campaigns gives you in OCLÜ
Pending medical histories
OCLÜ lists the patients with an incomplete medical history and emails them the link to fill it in from their phone.
Appointment reminder
You pick the day and email the patients with an appointment: a simple reminder, or a confirmation request with a link.
Happy birthday
You see who has a birthday today and send the greeting by email or, with the WhatsApp add-on, from the clinic's number.
You choose who
Each campaign brings the list to tick or untick patients, with a search box, and shows separately the ones with no email or phone.
No sending twice
On the appointment reminder you see who already confirmed and who already got the notice, and those appointments start unticked.
The result of the send
When it finishes you see how many messages went out and which ones failed.
How Campaigns works, in three steps
You go to Reports
The available campaigns are on the Management tab.
You pick the campaign and the patients
OCLÜ builds the list and you tick or untick who gets it.
You send and review
You see how many messages went out and which ones failed.
Frequently asked questions about campaigns
What campaigns can I send from OCLÜ?
Three: the medical history request to patients with one incomplete, the reminder for a day's appointments, and the birthday greeting. You find them under Reports, on the Management tab.
Do campaigns go out over WhatsApp?
The birthday greeting does, if the clinic has the WhatsApp add-on with its number connected and the birthday template approved by Meta. The medical history request and the appointment reminder go out by email.
Can the patient confirm the appointment from the campaign email?
Yes, if you pick the Confirmation type: the email carries the link to confirm or cancel and the reply changes the appointment status. With the Reminder type, the email only reminds them of the appointment.
Can I change the wording of the emails?
Yes. Under Templates, on the Email tab, you edit the medical history link email, the appointment reminder and the birthday one, with a preview and a test send.
Who can send campaigns?
Users with permission to see the management reports. That permission is assigned per user from the team settings.
Campaigns connects to the rest of OCLÜ
Update link
The patient updates their details without reception
Appointment reminders
Free from your own WhatsApp, or automatic with the add-on
Templates
Consents, emails, WhatsApp and medical history
Try Campaigns with the rest of your clinic inside
Every send goes out with each patient's name and details, without building the list by hand. Start free and migrate your data with our team.